How Privacy Rules Apply To Your Account
Our Privacy Policy covers details you provide during account creation, such as your phone number and login details, along with records created when you check the lobby or request account help. We may use payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account
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to match a wallet event with the correct account, investigate a receipt, and resolve a status question. We do not ask you to send a full wallet password through support. Device details may help us recognise a familiar mobile browser and identify unusual access. We retain
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records only for the operational, security and legal period needed for their purpose. If you are in Jakarta or elsewhere in Indonesia, access and eligibility depends on local law. You can contact us through the account help path to ask what data we hold, request a
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correction, or ask about deletion where applicable.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.